Mail-In Repair Services
Ship us your device for professional diagnostics, hardware repairs, and upgrades. We'll diagnose the issue, provide a quote, and get it back to you in working order.
What We Repair
Professional Diagnostics
We'll thoroughly test your device to identify exactly what's wrong — no guesswork, just a clear diagnosis and honest assessment.
Hardware Repairs
Screen replacements, motherboard repairs, DC jack fixes, keyboard swaps, and more. We handle component-level repairs with precision.
Upgrades
RAM upgrades, SSD installations, battery replacements, and thermal repasting. Breathe new life into your existing hardware.
Data Recovery
Recover files from failing drives, corrupted storage, or damaged devices. We'll do everything we can to get your data back.
Desktops & Laptops
We service all major brands — Dell, HP, Lenovo, ASUS, Acer, Apple, and custom builds. PCs, laptops, and workstations.
Tablets & Other Devices
Beyond computers, we can diagnose and repair tablets and other tech devices. Contact us to discuss your specific needs.
How It Works
Contact Us & Ship Your Device
Fill out the intake form below with your device info and issue description. Once we confirm, ship your device to us securely. A $50 diagnostic fee applies and will be credited toward any approved repairs.
We Diagnose & Provide a Quote
Our technicians will thoroughly test your device and identify the issue. You'll receive a detailed quote before any repair work begins — no surprises, no hidden costs.
Repair & Return
Once you approve the quote, we'll complete the repair and ship your device back using the same packaging you sent it in. You'll be notified when it's on its way.
Simple, Upfront Pricing
- Thorough diagnostic testing of your device
- Detailed repair quote before any work begins
- No repair work without your approval
- Diagnostic fee applied to repair cost if you proceed
- Honest assessment — we'll tell you if it's not worth fixing
Repair costs vary depending on the issue. You'll always know the price before we start.
Request a Repair
Tell us about your device and the issue you're experiencing. We'll get back to you with shipping instructions and next steps.
Shipping & Liability
- Shipping to us and return shipping are at the customer's expense
- Please package your device securely — the same packaging will be used to ship it back
- Prevalent Technology is not liable for damage that occurs during shipping
- We recommend using a carrier with tracking and insurance for your protection