Privacy Policy

Introduction

Prevalent Technology ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website prevalenttechnology.com or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Book an appointment or service
• Fill out a contact form
• Subscribe to our communications
• Make a payment for services

This information may include:

• Name
• Email address
• Phone number
• Payment information (processed securely through Square)
• Service request details

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process appointments and service bookings
• Send confirmation emails and appointment reminders
• Process payments securely
• Respond to your inquiries and support requests
• Send administrative information and service updates
• Improve our website and user experience
• Comply with legal obligations

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us:

• Remember your preferences and settings
• Understand how you use our website
• Improve website functionality
• Analyze website traffic and usage patterns

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

Third-Party Cookies

We may use third-party services that set cookies on our website, including:

• Google Analytics: To analyze website traffic and user behavior
• Square: For secure payment processing

These third parties have their own privacy policies governing their use of your information.

How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website and providing our services (e.g., payment processors, email service providers)
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, sale, or acquisition of all or part of our business
• Protection of Rights: To protect our rights, privacy, safety, or property, and that of our users or the public

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure Socket Layer (SSL) encryption for data transmission
• Secure payment processing through PCI-compliant providers (Square)
• Regular security assessments and updates
• Limited access to personal information by authorized personnel only

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Booking and payment records are retained for accounting and legal compliance purposes.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Objection: Object to our processing of your personal information
• Portability: Request a copy of your data in a structured, machine-readable format
• Withdrawal of Consent: Withdraw consent for data processing where consent is the legal basis

To exercise any of these rights, please contact us at [email protected].

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page indicates when the policy was last revised. We encourage you to review this policy periodically to stay informed about how we protect your information.

Significant changes to this policy will be communicated via email or a prominent notice on our website.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Prevalent Technology
Email: [email protected]
Phone: +1 (231) 683-1229